Privacy Policy

Effective Date: 19 Jul 2025
Website: www.saazrecordinn.com
Business Name: Saaz Record Inn
Contact Email: ankur@saazrecordinn.com
Phone Number: +91 -  9179134695
Address: Saaz Record Inn, 268 Shri Vinayak Township, Bicholi Mardana, Indore, Madhya Pradesh, India

Saaz Record Inn ("we", "our", or "us") is committed to safeguarding the privacy of our customers and visitors. This Privacy Policy outlines how we collect, use, store, and disclose your information when you access or use our website www.saazrecordinn.com, including but not limited to any transactions or services facilitated through Razorpay, our payment gateway partner.

By using this site or making a payment through our platform, you agree to the practices described in this policy.

We collect the following types of information:

• Personal Information: Name, email address, phone number, billing address, and other details submitted through forms or during transactions.
   
• Payment Information: When you make a purchase or booking, your payment is processed securely via Razorpay. We do not store your card details or banking information.
   
• Usage Information: We may collect non-personally identifiable information including your IP address, browser type, device, and browsing behavior through analytics tools and cookies.
   

We may use the information collected for the following purposes:

• To provide and manage services such as bookings, purchases, or session reservations.
   
• To communicate confirmations, reminders, support requests, or updates.
   
• To process payments and maintain financial records (through Razorpay).
   
• To improve website functionality, user experience, and our services.
   
• To comply with applicable legal obligations.
   

We use Razorpay, a secure PCI-DSS-compliant payment gateway, to process all online transactions. Razorpay may collect your payment information such as UPI ID, card number, CVV, and bank details on our behalf. Saaz Record Inn does not store any payment data on our servers.

Please refer to Razorpay’s own privacy policy for more details:
🔗 https://razorpay.com/privacy/

We do not sell or trade your personal information to third parties. We may share your data only in the following cases:

• With Razorpay for secure payment processing.
   
• With service providers for hosting, analytics, or customer communication (bound by confidentiality).
   
• With legal authorities if required by law.
   

We may use cookies and third-party tracking tools (like Google Analytics) to understand usage patterns and improve the website. You can manage cookie preferences in your browser settings.

We retain your personal data only as long as necessary to fulfill the purposes stated above or as required by law.

You may request to:

• Access, update, or delete your personal data
   
• Withdraw your consent for marketing communication
   
• Raise complaints or queries about your data usage
   

To do so, contact us at ankur@saazrecordinn.com

We implement industry-standard security practices, including SSL encryption and secure server architecture, to protect your data. Payment information is never stored on our systems.

Our website may contain links to third-party websites or services. We are not responsible for their content or privacy practices.

This Privacy Policy may be updated periodically to reflect changes in our business or regulations. Please check this page regularly. Your continued use of the website signifies acceptance of any updates.

If you have any questions or concerns about this Privacy Policy or your data, feel free to contact:

Saaz Record Inn
📧 Email: ankur@saazrecordinn.com
📞 Phone: +91 - 9179134695
🏠 Address: 268 Shri Vinayak Township, Bicholi Mardana, Indore, Madhya Pradesh, India